Manuals

FAQ

In this manual, you will find instructions for downloading the application via:

In order to maintain higher security standards, Heron requires a two-factor authentication each time you log in.

If you do not want to verify your identity each time, check the “Stay signed in” checkbox when you log in. Do not log out. Heron will not prompt you for authentication for up to 90 days.

When using Heron through a browser, do not use the incognito mode. In this case, it will take longer to load because the application will be re-downloaded with each action.

For faster access, we recommend installing the Heron application directly on your device.

Manuals

About Tulip

TULIP allows you to manage your back-office functions in the cloud, to achieve more simplicity, transparency and efficiency. It serves as a highly secure and traceable self-service portal that eliminates the burden of paper work, offline processes and the risks involved, over full data digitization and smart automation of workflows. During the past decade, TULIP has become a global platform, accommodating more than 2,800 companies, with over 115,000 users beyond 30 locations.
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